Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide your data. Failure to provide it has no consequences. This only applies if no other information is provided in the individual processing operations described below.

"Personal data" means any information relating to an identified or identifiable natural person.

Server Log Files

You can visit our website without providing any personal information. Every time our website is accessed, usage data is transmitted via your internet browser and stored in server log files. This stored data includes e.g. the name of the page accessed, date and time of access, IP address, data volume transferred, and the requesting provider. Processing is based on Art. 6(1)(f) GDPR out of our legitimate interest in ensuring the stability and functionality of our website.

Contacting Us

When contacting us (e.g. via contact form, email, or WhatsApp), personal data is collected. This data is processed in accordance with Art. 6(1)(b) GDPR if your inquiry relates to pre-contractual measures or an existing contract. In all other cases, processing is based on Art. 6(1)(f) GDPR due to our legitimate interest in processing the inquiry.

Customer Account & Orders

When creating a customer account, we collect your personal data to the extent stated there. Processing is based on your consent under Art. 6(1)(a) GDPR. You can revoke your consent at any time. Your data will then be deleted unless legal retention obligations apply.

When placing an order, we collect and process your personal data to fulfill your order. This processing is based on Art. 6(1)(b) GDPR. Data may be transferred to third parties (e.g. shipping companies, payment service providers, IT service providers) only as required.

HubSpot

We use HubSpot (HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA) under a data processing agreement for managing contacts, handling inquiries, and B2B/B2C email marketing. Personal data such as name, email address, company info, and communication details may be collected. Processing is based on Art. 6(1)(f) GDPR due to our legitimate interest in CRM and communication tools. Data transfers to the U.S. are made based on Standard Contractual Clauses. More info: https://legal.hubspot.com/privacy-policy

ERP & Shipping

We use the ERP system of weclapp SE to process orders. Personal data is transmitted for this purpose under a data processing agreement. If you consent during checkout, we will also forward your email address to the shipping provider for delivery updates.

Cookies & Analytics

Our website uses cookies. Technically necessary cookies are used based on § 25(2) TTDSG and Art. 6(1)(f) GDPR. Additional cookies (e.g. for analytics) are only used with your consent under Art. 6(1)(a) GDPR. For details, see our cookie banner (consent manager).

Google Analytics 4

We use Google Analytics 4 (Google Ireland Ltd., Dublin, Ireland) for analyzing website usage. Your IP address is anonymized. Data transfers to the USA are based on Standard Contractual Clauses. More info: https://policies.google.com/privacy

Google Fonts

We use Google Fonts for consistent display of fonts. This involves connecting to Google servers. Data such as your IP address and browser info may be transferred to the USA. Transfers are based on Standard Contractual Clauses. More info: https://fonts.google.com

Newsletter

With your consent, we use your email address to send newsletters. You can unsubscribe at any time. Processing is based on Art. 6(1)(a) GDPR.

Payment Services

We use PayPal, Klarna, and other payment services to process transactions. Data is processed in accordance with Art. 6(1)(b) GDPR. Refer to the respective provider’s privacy policy for more information.

Your Rights

You have the following rights under the GDPR: right of access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent. Please contact us via the details provided in the legal notice.

Right to Lodge a Complaint

You have the right to lodge a complaint with the competent data protection authority.

Last update: March 31, 2025